Terms of Service

General Terms of Use of the Notification Channel of the Finland Chamber of Commerce

Updated: 21.4.2020

These general terms of use ( “Terms of Use”) apply to the Notification Channel service (the “Service”) provided by Keskuskauppakamarin Palvelu Oy (“Finland Chamber of Commerce” or “We”), Business ID: 0427797-1) We offer a Service to companies and other organizations that can make use of it for the reception of notifications sent by their personnel, subcontractors and other notifiers.

These Terms of Use define the relationship between the Finland Chamber of Commerce and the individual using the Service for notification purposes (“Notifier” or “You”).

We may update these Terms of Use on a regular basis. We will announce changes to the terms and conditions on the Service’s website at www.ilmoituskanava.fi.

You must accept these Terms of Use to use the Service for notification purposes. Please read these Terms of Use carefully before using the Service.

1 Service

We offer you the opportunity to report any grievances or violations that you discover through the Service. Notifications are processed by the organization to which your notification relates and which has acquired the Service from the Finland Chamber of Commerce. We do not handle notifications or process them in any other way.

We offer you the opportunity to use the Service as it is and to the extent that it is available. We have no other obligations, unless otherwise stated in these Terms of Use. We may change the Service, block access to it or terminate the Service at any time.

We also do not guarantee the uninterrupted use of the Service.

2 Intellectual Property Rights

The content and layout of the service are protected by copyright. All licenses, copyrights and other intellectual property rights related to the Service belong to us or to third parties.

If you upload material to the Service, such as image or video files, the intellectual property rights associated with such material will be transferred to the organization receiving the notifications.

3 Use of the Service and obligations of the Notifier

You must only use the Service for the purpose set forth in these Terms of Use, which is to make a notification. Any other use is prohibited. By using the Service, you agree to comply with the legislation in force in Finland.

You are solely responsible for the acquisition, maintenance, operation, and use of the hardware, software, and communications and data connections that you use to access the Service.

The Service pages have general operating instructions that provide more detailed advice on how to make a notification.

By using the Service, you agree that you will not load material to the Service that contains malware or other features that may interfere with the operation of the Service, and that you will not distribute or otherwise process such material in a manner that is harmful.

If you cause us damage, for example, by uploading malicious material to the Service, you are obligated to compensate for the damage caused in full.

4 Processing of personal data

Our goal is to ensure that your identity remains confidential in all situations, as well as the proper protection of the information you submit. The notification you submit to the Service can only be processed by those persons who are responsible for handling the notifications in the organization utilizing the Service. We do not process notifications or identify you.

You can always make a notification anonymously. The recipient of the notification will not have access to metadata or an IP address that could identify you. The recipient of the notification will be informed of the time of the notification and the content of the notification.

Do not include sensitive personal information in your notification- unless it is necessary for the notification.

If you wish to leave your contact information with the notification, it is the responsibility of the person receiving the notifications in your organization to keep your information confidential.

When providing the Service, we comply with the general data protection regulation of the European Union and the Finnish Data Protection Act. The Privacy Policy of the Service can be found  here.

5 Disclaimer

We provide the Service and all related information as it is and to the extent that it is available (“as it is”, “as available”).

We make no guarantees of any kind, including, but not limited to, title, inviolability, fitness for a particular purpose, or compatibility of systems.

We are also not responsible for and do not give an express guarantee that the messages, materials or data you send through the Service will be delivered.

We will not be liable for any factual or technical errors, omissions, indirect or consequential damages arising out of the use or interpretation of the information contained in the Service or any related services, whether due to error, malfunction of the Service or telecommunications, maintenance or any other cause.

We are also not responsible for any delay in the transaction process performed through the Service, nor for any damage caused to the Notifier due to the loss, damage or misdirection of data or materials.

6 Limitation of Liability

In all circumstances, our liability for any damage that may be caused to you by the use of the Service is always limited to a maximum of fifty (50) euros.

The limitation of liability applies regardless of whether we knew or should have known of the possibility of such damages.

However, the limitation of liability does not apply if the damage caused to you is due to our intentional actions.

7 Validity and modification of Terms of Use

These Terms of Use are valid until further notice. We may review the Terms of Use and change the Terms by notifying you through the Service or otherwise in writing. The changes will take effect once we’ve published the changes. You accept the changes as binding on you when you use the Service. If you do not wish to be bound by the latest Terms of Use, you may terminate your use of the Service or report any discrepancies you find in any way other than by using the Service.

8 Applicable Law and Dispute Resolution

These Terms of Use are governed by the laws of Finland, excluding its conflict of law rules.

Disputes concerning the interpretation or application of the Terms of Use shall be resolved primarily through negotiation.

If we fail to reach a consensus through negotiation, the disputes will be finally settled by arbitration in accordance with the rules of the Finland Chamber of Commerce on expedited arbitration. However, at the request of a party, the arbitration panel of the Finland Chamber of Commerce may decide to settle the dispute in accordance with the arbitration rules of the Finland Chamber of Commerce if the arbitration panel deems it appropriate, taking into account the value of the dispute, the severity of the dispute and other relevant factors.

The place of arbitration shall be Helsinki and the language shall be Finnish.

Notwithstanding the foregoing, if a consumer is a party to the dispute, he/she may, if he/she so wishes, take the dispute before the district court of his/her domicile.

9 Other terms and conditions


If any provision of these Terms of Use becomes ineffective or unenforceable due to a mandatory provision of law, the provision shall be construed to give the greatest possible effect to it. Even if any provision of these Terms of Use loses its meaning, this fact will not affect the validity and validity of the other provisions of the Terms of Use.

Technical requirements

You can use the Service with most commonly used browser programs. The service does not, however, function in Internet Explorer. Although the site is available with most browsers, we recommend that you update your browser to the latest version available.

To open and read any PDF files, you need a PDF reader, such as Adobe Reader.

Finland Chamber of Commerce Privacy Policy